Restaurant Server - 11172

Tuesday | Aug. 3, 2021

Company

Paycom Center

Description

SUMMARY -- ASM, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Part-time Dinning Server for ASM/OKC. Under the general supervision of the Premium Services Manager, the Dinning server is to serve Guests in a courteous, helpful, professional and pleasant manner. The employee is responsible for duties such as greeting guests, servicing the guest's needs, opening and closing side work and other service related duties.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties and responsibilities may be assigned.

  • To report for duty punctually, in full uniform according to appearance and grooming standards.
  • To promote and maintain a positive working relationship at all times with all colleagues of ASM / SAVOR...
  • To follow all departmental policies, procedures and set service standards as outlined in the ASM Handbook.
  • To consistently offer professional, friendly and warm hospitality to all guests.
  • To foster and practice teamwork and cooperation with all other positions existing in the restaurant.
  • To attend all required training sessions and be aware of any changes to menus, restaurant and departmental policies and procedures, service standards as well as business trends and requirements.
  • To have full and complete knowledge of the food menu, dessert menu, coffee and tea menu as well as all other beverage menus and the wine list. To know about menu items, ingredients, preparation methods and garnishes for all dishes.
  • To be able to guide the guest through the menu and make any suggestions or recommendations in the guests 'interest. To be able to answer any guest question about food items, beverages and wines in an informative and Helpful way.
  • To be aware of all cashiering procedures and the handling of all payment methods.
  • To understand and follow all Micros procedures and policies as stated in the SAVOR...guidelines.
  • To communicate all service requirements to the respective team members in an efficient and effective way.
  • To ensure that all work areas and stations are kept clean and tidy at all times.
  • To perform all opening, side and closing duties as well as all daily and weekly duties to the set standards as
  • Outlined in a Job Task Checklist.
  • To attend pre‐shift, weekly and monthly meetings to be well‐ informed about all events, promotions and other news concerning the restaurant

 

SUPERVISORY RESPONSIBILITIES

This position has limited supervisory responsibilities for employees in the Food & Beverage department. Employees must carry out any temporarily assigned supervisory responsibilities in accordance with ASM's policies and applicable laws.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

 

EDUCATION AND/OR EXPERIENCE

  • 2+ yrs. serving experience in a restaurant is REQUIRED
  • Basic knowledge of fine dining and good knowledge of wines/beverages

 

KNOWLEDGE, SKILLS AND ABILITIES

  • The Server must understand how to operate all the equipment used in the restaurant and to protect all assets in the restaurant and in the arena.
  • To assist all guests (internal and external) with any enquiries or requests in a pleasant, helpful manner to actively participate in and follow all health and safety policies and procedures set out for by ASM / SAVOR and the Restaurant.
  • Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in the restaurant.
  • Positive, customer service oriented attitude at all times.
  • Strong knowledge of sanitary practices.
  • Knowledge of full service restaurant operations & terminology.
  • Knowledge of POS operating systems.
  • Promptness and efficiency of all actions.
  • Maintains proper grooming and dress code standards.
  • Ability to work with other staff members in the facility.
  • Ability to undertake and complete multiple tasks.
  • Attention to detail.
  • Must have ability to follow directions and effectively perform the work.
  • Must have a pleasant personality and a neat appearance.
  • Must speak and understand English well enough to converse with customers, colleagues and supervisors

 

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Standing and walking for extended periods of time.
  • Moderate to extreme exposure to noise during events.
  • Daily lifting up to 50 lbs. multiple times a day.

 

CERTIFICATES, LICENSES, REGISTRATIONS

  • ABLE commission alcohol beverage permit within 30 days

 

COMPUTER SKILLS

  • Some experience with MICROS, QUEST, INFOGENESIS, ALOHA, or other point-of-sale system.

 

HOURS OF WORK AND TRAVEL REQUIREMENTS

  • Travel negligible
  • Shifts vary -- Required to work any shift needed (as scheduled or determined by management)
  • Ability to work irregular hours, including nights, weekends, and holidays.

 

OTHER QUALIFICATIONS

  • Must be able to perform in a high volume, fast paced environment
  • Travel negligible
  • Shifts vary -- Required to work any shift needed (as scheduled or determined by management)
  • Ability to work irregular hours, including nights, weekends, and holidays.

 

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

Human Resources Manager: Darla Shaw

Paycom Center -- Prairie Surf Studios

One Myriad Gardens, Oklahoma City, Ok. 73102

dshaw@asm-okc.com

No Phone Calls

All applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Office at (405) 602-8516

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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