Employment Opportunities

Managed by ASM Global, Paycom Center offers exciting and challenging career opportunities for dedicated, customer service oriented candidates. We accept applications and resumes for posted positions only.

See What's Open

Recruiter: Darla Shaw
Email: dshaw@asm-okc.com
Applicants that need reasonable accommodations to complete the application process may contact 405-602-8516.

All openings will also be posted to the Department of Labor website here.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Read more about Equal Employment Opportunity here. 

The most recent revision to “EEO is the Law” Poster Supplement EEOC-P/E-1, can be found here.

Part Time Security Guard - R10017744

Feb 23, 2024

POSITION SUMMARY
Under general supervision, patrols assigned territory to protect patrons and property.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Stand guard during events. Tour post periodically to ensure safety of patrons, staff, vendors, participants and others on premises.

  • Handle any disturbances or problems that arise during event or at the facility. If necessary, escort disruptive individual(s) to security office and/or off the premises.

  • Write incident reports and meet with security supervisor to review procedures.

  • Inspect alarms and fire extinguishers/sprinkler systems to ascertain they are set to operate.

  • Inspect premises for signs of intrusion or tampering.

  • Tour facility, examining doors, windows and gates to ensure they are secure.

  • Assist with crowd control inside and outside of premises.

  • Control unusual circumstances and events during fire, storms, riots and other emergencies.

  • Respond immediately to emergency situations -- answer alarms and investigate disturbances.

  • Assist departments, such as Box Office, when handling large sums of money.

  • Act in a professional manner with clients, employees, exhibitors, patrons and others encountered in the course of employment.

  • When necessary, document all shipping and receiving.

  • Keep record of all keys, radios and other facility equipment that are signed out.

  • Has a neat, professional appearance and comes to work in complete and clean assigned uniforms.

  • Comes to work; is on time and completes shift assignments (including overtime, if needed)

  • Be courteous, respectful and responsive to the general public, customers and guards.

  • Project positive and confident professional image.

  • Customer Service to the highest level possible.

  • Maintain the highest standards of business ethics

  • Other duties and responsibilities may be assigned


SUPERVISORY RESPONSIBILITIES
This position has limited supervisory responsibilities. Carries out any temporarily assigned supervisory responsibilities in accordance with ASM's policies and applicable laws.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

EDUCATION AND/OR EXPERIENCE

  • Must be 18 years of age

  • Prefer previous experience in a security role

  • Must have a high school diploma or GED equivalent


KNOWLEDGE, SKILLS AND ABILITIES

  • Minimum kinds of knowledge, skills and abilities required to this job:

  • Ability to communicate effectively and to prepare, maintain and analyze records and reports.

  • Skill in: ability to work cooperatively with others; analytical skills; decision making skills; effective written, verbal, presentation and listening communication skills; effective negotiation and mediation skills.

  • Ability to handle conflicts, make common sense decisions and exercise proper action during high tension and stressful situations.

  • Knowledge of security and safety guidelines, and of laws and regulations that affect security policies, procedures, rules and operations

  • Knowledge of security technology, CCTV, Door Access System and security project implementation

  • Must be able to read, write and understand English

  • Must be eligible to work in the United States

  • Meet the physical requirements of this position

  • CERTIFICATES, LICENSES, REGISTRATIONS

  • Be licensed and insured to operate a motor vehicle in the United States.


PHYSICAL DEMANDS

  • May spend long hours in sitting, walking or standing.

  • Occasionally lift/push/pull objects weighing up to 25 lbs. Rarely lift/push/pull objects weighting up to 50 with or without assistance

  • Ability to operate security equipment.

  • Manual dexterity - Regularly required to use hands, to finger, handle or feel to handle building keys and open doors.

  • Reach with hands and arms.

  • Climb or balance and stoop, kneel, crouch and crawl to access different parts of the building.

  • Visual acuity -- due to the possibility of spending long periods of time viewing security monitors

  • May be exposed to moderate to extreme noises.


COMPUTER SKILLS

  • Proficient computer skills including the ability to operate computers and security monitors

  • Operate a personal computer using Windows and Microsoft Office software.



HOURS OF WORK AND TRAVEL REQUIREMENTS

  • Travel negligible

  • Shifts vary -- Required to work any shift needed (as scheduled)

  • Work extended and/or irregular hours including nights, weekends and holidays as needed.


NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Human Resources Manager: Darla Shaw
Paycom Center -- Prairie Surf Studios
One Myriad Gardens, Oklahoma City, Ok. 73102
dshaw@asm-okc.com
No Phone Calls


All applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Administrative Assistant at (405) 602-8517.


ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

More Info

Guest Service Representative-R10017302

Jan 3, 2024

SUMMARY -- ASM Global, the leader in privately managed public assembly facilities, is looking for an energetic and friendly individual to fill a part-time Guest Relations Representative role. Under the supervision of the Guest Relations and Event Security Managers, the primary focus of this representative is to provide World-Class customer service to all guests at Paycom Center and Prairie Surf Studios. This is a part-time position that is usually scheduled to work after normal business hours.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties and responsibilities may be assigned.

  • Ensure guests feel welcomed by greeting and seating guests in the arena in a friendly, professional manner. 
  • Clean and disinfect high touch point surfaces with a cleaning cloth multiple times per shift, like handrails.
  • Act as a resource and host to guests visiting the facilities by maintaining a working knowledge of our facilities and special events.
  • Assist guests with elevator/escalator services, including ADA elevator.
  • Respond to all guests' concerns/complaints in a prompt, courteous and professional manner. 
  • Serve as the main point of contact for all guest requests/needs and then pursue the issue to a resolution.
  • Enforce all building policies and procedures during an event to assure safety and security for all. 
  • Exhibit courteous hospitality at all times and be proactive in every area.
  • Work cooperatively with all staff members. 
  • Respond to and investigate incidents/inquire with witnesses on scene.
  • Provide public assistance with lost and found 
  • Monitor the crowd during all events.
  • Provide assistance to guests during emergency situations such as sheltering in place and evacuations of the building. 
  • Must maintain a professional appearance and demeanor at all times.

 

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

 

EDUCATION AND/OR EXPERIENCE

  • Previous customer service experience required.
  • High school diploma or equivalent

 

KNOWLEDGE, SKILLS AND ABILITIES

  • Demonstrate exceptional skills in customer relations, communications and problem solving.
  • Follow oral and written instructions and communicate effectively with others in both oral and written form.
  • Work independently, exercising judgment and initiative.
  • Maintain an effective working relationship with clients, co-workers, exhibitors, patrons and others encountered in the course of employment.
  • Remain flexible and adjust to situations as they occur.
  • Ability to work effectively, independently and in a team environment

 

PHYSICAL REQUIREMENTS

  • This position may require working outside with exposure to extreme heat or weather conditions
  • Ability to stand on feet for long periods of time including walking long distances and stairs.
  • May be exposed to moderate to extreme noise during events.
  • Ability to lift or move up to 50 pounds.

 

CERTIFICATES, LICENSES, REGISTRATIONS

  • No certifications are required.

 

COMPUTER SKILLS

  • For use of our scheduling system, the ability to access a computer with internet access is a plus.

 

HOURS OF WORK AND TRAVEL REQUIREMENTS

  • Travel not applicable 
  • Ability to work a flexible schedule including, but not limited to days, nights, weekends and holidays. Overnight shifts are a plus.
  • While all employees will be expected to be available for no less than 80% of all events, this does not guarantee any set number of hours. Employees will be expected to meet acceptable attendance standards for those events for which they are scheduled.

 

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

Human Resources Manager: Darla Shaw

Paycom Center -- Prairie Surf Studios

100 W Reno, Oklahoma City, OK 73102

dshaw@asm-okc.com

 

No Phone Calls

 

All applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Office at (405) 602-8516.

 

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

More Info

Event Security-R10017395

Jan 3, 2024

SUMMARY – ASM, the leader in privately managed public assembly facilities, is looking for an energetic and friendly individual to fill a part-time Event Security role for ASM-OKC. Under the supervision of the Guest Relations and Event Security Managers, the primary focus of this individual is to ensure the safety of guests and secure restricted areas.  This is a part-time position that is usually scheduled to work after normal business hours.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following.  Other duties and responsibilities may be assigned.

  • Accurately check all staff/guests bags as they enter the arena, using x-ray viewing equipment, to determine whether items contain objects that warrant further investigation, and set bags aside for searching or re-screening as indicated by equipment.
  • Operate a walkthrough magnetometer to screen guests, employees and contractors entering the arena.
  • Ensure guests feel welcomed by greeting guests to the arena in a friendly, professional manner.
  • Verifies credentials to ensure control of access into restricted areas.
  • Clean and disinfect high touch point surfaces with a cleaning cloth multiple times per shift, like x-ray equipment, ticket kiosks, handrails, and search tables.
  • Assist guests in ticket scanning kiosks when needed.
  • Responds immediately and professionally to guest disturbances/incidents.
  • Secures the perimeter of ticketed areas.
  • Arrives for shift on time, neatly groomed and in a clean, pressed well maintained uniform.
  • Accurately and thoroughly complete incident reports when needed.
  • Effectively diffuse potentially volatile situations.
  • Works cooperatively with other departments and vendors within the arena.
  • Interacts with guests in a polite and professional manner.
  • Answers guests’ questions in a knowledgeable, helpful and professional manner.
  • Consistently and continually enforces facility policies and procedures relative to prohibited items, disruptive guests, etc.
  • Monitor the crowd during all events.
  • Provide assistance to guests during emergency situations such as sheltering in place and evacuations of the building.
  • Performs other duties as required to the satisfaction of supervisors and management.

 

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities. 

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Must present a neat, well-groomed appearance.

 

EDUCATION AND/OR EXPERIENCE

  • Previous customer service experience required.
  • Previous experience in guest relations or security; ideally in an arena or event setting preferred.
  • High school diploma or equivalent

 

KNOWLEDGE, SKILLS AND ABILITIES

  • Demonstrate exceptional skills in customer relations, communications and problem solving.
  • Excellent verbal communication skills required with a thorough understanding of written and spoken English. Bilingual is a plus.
  • Knowledge and skill in radio communication.
  • Ability to listen effectively, take and execute directions as given.
  • Ability to remain calm and focused during times of stress.
  • Work independently, exercising judgment and initiative to diffuse situations.
  • Maintain an effective working relationship with clients, co-workers, exhibitors, patrons and others encountered in the course of employment.
  • Remain flexible and adjust to situations as they occur.

 

PHYSICAL REQUIREMENTS

  • This position may require working outside with exposure to extreme heat or weather conditions
  • Ability to stand on feet for long periods of time including walking long distances and stairs.
  • May be exposed to moderate to extreme noise during events.
  • Ability to lift or move up to 50 pounds.

 

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

 

Human Resources Manager: Darla Shaw

Paycom Center – Prairie Surf Studios

One Myriad Gardens, Oklahoma City, Ok. 73102

dshaw@asm-okc.com

No Phone Calls

All applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Office at (405) 602-8516

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

 

 

 

More Info

Police Officer - R10017682

Jan 1, 2024

SUMMARY: ASM, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Police Officer for ASM/OKC. The Police Officer is responsible for ensuring the safety of patrons, staff, vendors and property. They are responsible for documenting any incidents when they take police action while working for ASM and on any ejections, disturbances or problems that may arise. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 Include the following. Other duties and responsibilities may be assigned.

  • Enforce violations of city ordinances, state statutes and federal laws while working in an off-duty capacity on the premises.
  • Perform security during events to ensure safety of patrons, staff, vendors, participants and others on premises
  • Respond appropriately to any requests from building staff on disturbances
  • Tour post regularly to assure safety of patrons, staff, vendors, participants, others and property left on premises
  • Assist and handle any disturbances or problems that arise during events at either facility. If necessary, escort disruptive individual(s) to designated area and/or off the premises.
  • If an ejection is made the necessary report are completed to document the incident.
  • Assist with crowd control inside and outside the premises
  • Assist with pedestrian and traffic control of patrons entering and exiting the premises
  • Control unusual circumstances and events during fire, storms, civil disturbances and other emergencies
  • Complete required reports and notifications in accordance with ASM’s and OCPD’s policies and procedures

 

SUPERVISORY RESPONSIBILITY

This position has minimal supervisory responsibilities. In the event supervisory responsibilities are temporarily assigned, they must carry out supervisory responsibilities in accordance with ASM’s and OCPD’s policies and procedures.

 

QUALIFICATIONS

To perform this job, an individual must be a full time employee of the Oklahoma City Police Department and eligible to work off-duty in accordance with the Polices, Procedures and Rules of the OCPD.

 

EDUCATION AND /OR EXPERIENCE

  • Currently employed as a full-time employee of the Oklahoma City Police Department
  •  Previous training on directing vehicle and pedestrian traffic

 

 KNOWLEDGE, SKILLS AND ABILITIES

 

  • Ability to operate and effectively communicate on a radio
  • Ability to handle conflicts, make common sense decisions and exercise proper action during high tension and stressful situations
  • Effective negotiation and mediation skills
  • Ability to work well with other staff members in the facility projecting a positive and professional image
  • Professional appearance and comes to work in complete and clean OCPD uniform
  • Strong customer service skills
  • Maintain the highest standards of business ethics

 

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Constant standing and walking
  • Manual dexterity consistently required to use hands, to finger, handle or feel building keys, open doors and use a radio
  • Repetitive motion of the wrists, hands, and fingers
  • Occasional climbing, crouching, stooping, bending, kneeling or balancing to access different parts of the building
  • Visual acuity required to inspect authorized or unauthorized vehicles
  • Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 15 pounds of force constantly to move objects

 

CERTIFICATES, LICENSES, REGISTRATIONS

  • Current Oklahoma police officer

 

COMPUTER SKILLS

  • None Required

 

HOURS OF WORK AND TRAVEL REQUIREMENTS

  • Must be able to work in a fast paced environment. Must possess the stamina required to work long shifts with extended hours. Non-Event Day shifts required.

 

 OTHER QUALIFICATIONS

  • Shifts vary -- Required to work any shift needed (as scheduled or determined by management)
  • Ability to work irregular hours, including nights, weekends, and holidays.

 

WORKING ENVIORNMENT

  • May be exposed to vibrations during events caused by extreme noise
  • May be exposed to strobe lights/lasers during events
  • Moderate to extreme exposure to noise during events
  • This position may require working outside with exposure to extreme heat or weather condition.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

 

Human Resources Manager: Darla Shaw

Paycom Center – Prairie Surf Studios

One Myriad Gardens, Oklahoma City, Ok. 73102

dshaw@asm-okc.com

No Phone Calls

All applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Office at (405) 602-8516

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

More Info

Building Service Worker-R10018028

Jan 1, 2024

SUMMARY – Under the direct supervision of the Operations Management this position will perform various physical tasks to set-up and tear-down equipment and materials for arena and convention center events, as well as, clean and maintain the facility and provide other operational tasks as needed.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following.  Other duties and responsibilities may be assigned.

  • Prepares facility for shows including chairs, stages, tables, drape, stanchion and other equipment as assigned.
  • Participates in the installation of basketball courts, ice surfaces, subfloors, and retractable seating as required for the event.
  • Performs exterior cleaning of plaza and steps.
  • As needed cleans interior and exterior glass.
  • Disposes of all waste, including bulk trash removal from building in all areas.
  • As needed cleans and sanitizes restrooms.
  • As needed sweep & mop areas and shampoo carpets as assigned or needed.
  • Clean and maintain all areas as assigned.
  • Reads, understands event work orders.
  • Coordinates work with all operations sections
  • Maintains a safe working environment.
  • Attends to and conforms to the policies established by SMG in the successful performance of this position.
  • Operate forklifts, scissor lifts, boom lifts and company vehicles.
  • Uses equipment as required upon completion of training in safe manner and as directed by operational standards i.e. forklifts, scrubbers, scissor lifts, boom lifts, etc.
  • Work on special projects as needed.
  • All other duties and responsibilities as assigned.

 

SUPERVISORY RESPONSIBILITIES

This position has limited supervisory responsibilities for employees in the operations department.  Carries out any temporarily assigned supervisory responsibilities in accordance with SMG’s policies and applicable laws.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

 

EDUCATION AND/OR EXPERIENCE

  • Must possess a high school diploma or GED.
  • Prior conversion and/or event experience in an arena, convention center or other similar public assembly facility preferred.

 

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to work in a multi-tasking environment with minimal supervision.
  • Ability to work well under pressure.
  • Ability to work well in a team environment, alone, or with or without direct supervision.
  • Good verbal communication skills.
  • Must possess the ability to follow written and or verbal instruction.

 

PHYSICAL REQUIREMENTS

  • Must be physically able to bend, stoop, walk up stairs and work from lifts, ladders for extended periods of time as needed.
  • Standing and walking for extended periods of time.
  • Moderate to extreme exposure to noise during events.
  • Daily lifting up to 50 lbs. multiple times a day. 
  • Eye-hand-foot coordination.
  • Hearing sufficient to clearly hear voices, alarms, bells and horns.

 

CERTIFICATES, LICENSES, REGISTRATIONS

  • Must possess any licenses, certificates or training required by local, state or national authorities for the operation of the equipment found in the facility

 

COMPUTER SKILLS                       

  • Minimal proficiency computer skills including the ability to operate standard office equipment such as computers, fax machines, phone, etc.

 

HOURS OF WORK AND TRAVEL REQUIREMENTS

  • Travel negligible
  • Shifts vary – Required to work any shift needed (as scheduled)
  • Ability to work irregular hours, including nights, weekends, and holidays.

 

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

 

Human Resources Manager: Darla Shaw

Paycom Center – Prairie Surf Studios

One Myriad Gardens, Oklahoma City, Ok. 73102

dshaw@asm-okc.com

No Phone Calls

All applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Office at (405) 602-8516

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

More Info

Levy

Levy is the official food and beverage provider for Paycom Center. For information regarding opportunities with Levy, please click here or visit www.levyrestaurants.com.


Oklahoma City Thunder

For information regarding career opportunities with the Oklahoma City Thunder, please visit www.nba.com/thunder or www.nba.com/careers.


Legends

For information regarding career opportunities with Legends and the Thunder Shop, please visit www.legends.net/en-US/careers.


ASM Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.