Employment Opportunities

ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for an Intern at Paycom Center in Oklahoma City, OK. Paycom Center is the home of the Oklahoma City Thunder (NBA), Oklahoma City Blue (NBA G-League), and premier concerts. We are seeking a creative Event Services Intern to work alongside our team! This internship opportunity will provide hands-on experience in event operations, customer service, and venue management. You will work closely with the Event Services team to learn and ensure the successful planning and execution of a wide range of events hosted at Paycom Center. Interns are expected to work a minimum of fifteen (15) to twenty (20) hours per week (non-traditional hours with weekend and evening commitments). This internship is a college semester commitment (it is preferred the candidate is currently enrolled in a minimum of a 2-to-4-year program), with the internship concluding at the end of the semester.
 

Essential Duties and Responsibilities

• Assist in ensuring proactive planning, communication, and execution of a wide variety of events including concerts, professional basketball games, shows, private events, and meetings at the Paycom Center
• Assist the Event Manager and Sr. Event Manager in day-to-day administrative tasks.
• Provide excellent customer service to event organizers, clients, attendees, vendors addressing inquiries and resolving issues in a timely and professional manner.
• Contribute to the sustainability of event related information such as event information templates, technical packets templates, and event supply inventory.
• Assist in inspections to ensure venue readiness and compliance with safety regulations.
• Assist with the ingress and egress of entry via ticket taking, walk through metal detectors, and bag searches
• Aid in the facilitation of part-time staff training through instruction from the Event Services Team
• Work in command center dispatching radio traffic during a variety of events when scheduled to that position.
• Work with vendors on event logistics to meet planning deadlines.
• Organize & purchase supplies for events as needed.
• Perform other duties as assigned by the Event Services team.

Desired Qualifications and Skills 

• Working towards an Event Management, Hospitality, Sport Management, or a related field undergraduate or graduate degree.
• Must be available to work a minimum of 20 hours per week.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills
• Ability to work both independently and as part of a team.
• Ability to take initiative, but also able to ask for direction when needed.
• Strong analytical skills: ability to organize large amounts of information.
• Proficiency with Microsoft Word, Excel, and Outlook
• Self-starter who takes initiative, highly reliable
• Polished and professional when dealing with members, prospective members, sponsors, and executive management.
• Comfortable in a fast-paced, ever-changing environment; flexible
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Maintain and handle confidential information.
• Work extended and/or irregular hours including nights, weekends, and holidays, as needed.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Human Resources Manager: Darla Shaw

Paycom Center 

100 West Reno Avenue, Oklahoma City, Ok. 73102

dshaw@asm-okc.com

No Phone Calls

All applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Office at (405) 602-8516

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Under general supervision, patrols assigned territory to protect patrons and property.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Stand guard during events. Tour post periodically to ensure safety of patrons, staff, vendors, participants and others on premises.
• Handle any disturbances or problems that arise during event or at the facility. If necessary, escort disruptive individual(s) to security office and/or off the premises.
• Write incident reports and meet with security supervisor to review procedures.
• Inspect alarms and fire extinguishers/sprinkler systems to ascertain they are set to operate.
• Inspect premises for signs of intrusion or tampering.
• Tour facility, examining doors, windows and gates to ensure they are secure.
• Assist with crowd control inside and outside of premises.
• Control unusual circumstances and events during fire, storms, riots and other emergencies.
• Respond immediately to emergency situations -- answer alarms and investigate disturbances.
• Assist departments, such as Box Office, when handling large sums of money.
• Act in a professional manner with clients, employees, exhibitors, patrons and others encountered in the course of employment.
• When necessary, document all shipping and receiving.
• Keep record of all keys, radios and other facility equipment that are signed out.
• Has a neat, professional appearance and comes to work in complete and clean assigned uniforms.
• Comes to work; is on time and completes shift assignments (including overtime, if needed)
• Be courteous, respectful and responsive to the general public, customers and guards.
• Project positive and confident professional image.
• Customer Service to the highest level possible.
• Maintain the highest standards of business ethics
• Other duties and responsibilities may be assigned

SUPERVISORY RESPONSIBILITIES
This position has limited supervisory responsibilities. Carries out any temporarily assigned supervisory responsibilities in accordance with ASM's policies and applicable laws.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

EDUCATION AND/OR EXPERIENCE

• Must be 18 years of age
• Prefer previous experience in a security role
• Must have a high school diploma or GED equivalent

KNOWLEDGE, SKILLS AND ABILITIES

• Minimum kinds of knowledge, skills and abilities required to this job:
• Ability to communicate effectively and to prepare, maintain and analyze records and reports.
• Skill in: ability to work cooperatively with others; analytical skills; decision making skills; effective written, verbal, presentation and listening communication skills; effective negotiation and mediation skills.
• Ability to handle conflicts, make common sense decisions and exercise proper action during high tension and stressful situations.
• Knowledge of security and safety guidelines, and of laws and regulations that affect security policies, procedures, rules and operations
• Knowledge of security technology, CCTV, Door Access System and security project implementation
• Must be able to read, write and understand English
• Must be eligible to work in the United States
• Meet the physical requirements of this position
• CERTIFICATES, LICENSES, REGISTRATIONS
• CLEET certification within six months of hire
• Be licensed and insured to operate a motor vehicle in the United States.

PHYSICAL DEMANDS

• May spend long hours in sitting, walking or standing.
• Occasionally lift/push/pull objects weighing up to 25 lbs. Rarely lift/push/pull objects weighting up to 50 with or without assistance
• Ability to operate security equipment.
• Manual dexterity - Regularly required to use hands, to finger, handle or feel to handle building keys and open doors.
• Reach with hands and arms.
• Climb or balance and stoop, kneel, crouch and crawl to access different parts of the building.
• Visual acuity -- due to the possibility of spending long periods of time viewing security monitors
• May be exposed to moderate to extreme noises.

COMPUTER SKILLS

• Proficient computer skills including the ability to operate computers and security monitors
• Operate a personal computer using Windows and Microsoft Office software.

HOURS OF WORK AND TRAVEL REQUIREMENTS

• Travel negligible
• Shifts vary -- Required to work any shift needed (as scheduled)
• Work extended and/or irregular hours including nights, weekends and holidays as needed.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Human Resources Manager: Darla Shaw
Paycom Center -- Prairie Surf Studios
One Myriad Gardens, Oklahoma City, Ok. 73102
dshaw@asm-okc.com
No Phone Calls

All applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Administrative Assistant at (405) 602-8517.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.